- August 3, 2020
- Bookkeeping , Client Relations
- Comments : 1
Lessons from a toxic customer relationship
Toxic customers exhaust you. They consume so much of your time and energy. They literally suck the life out of you and your staff. Your heart drops when you see an email from them. Every conversation is confrontational: they want more from you for less money. But most frustratingly, they don’t act...